Education agencies prosper when counselors perform well. Education agents are the first point of contact for both prospective applicants and your existing clients.
Prospective international students will feel assured about letting your Agency handle their applications only if your counselors answer all their queries confidently and accurately while showing them all available options.
If your counselors are not able to turn visitors into clients as often as they should, your business will be at risk.
Many Education Agencies give top priority to measuring team performance, providing all the resources counselors need to deal with clients, and appointing right person for the job.
Many times Education Agents find themselves asking these questions:
1) How to help education counselors improve their performance?
2) What is the best way to measure counselor performance?
Well, the Good News is that these questions will never arise if you use Agentcis!
You can save and store as much information as you want on partner institutions and the courses they offer. This allows your counselors to pick and choose options that match your clients’ interests without wasting much time.
They can get all those information in seconds by entering the right word in the “Search” field.
That answers the first question.
Now, how do you evaluate the performance of your counselors?
The traditional method to check how many prospects your counselors dealt with, how many cases they handled, and how many were ultimately closed is not only time-consuming but it may also not give an accurate estimation.
Education agent management software makes generating reports on education counselors’ performance so simple that you wouldn’t believe it!
Agentcis not only keeps records of your partners and clients but also that of all the tasks performed by your counselors.
You can easily track every client your counselors handle, every task assigned to them and how often they succeed in closing deals. All of which you can get in the form of reports instantly, along with accompanying graphs and charts.
Based on these reports, directors and managers can provide constructive feedback to counselors to help them fine-tune their approach to dealing with clients. Performance evaluation helps managers to assign roles and responsibility to counselors as per their capabilities, making them more productive.
Education Agents are at the heart of any agency business because their performance is the pulse that keeps agency business alive and kicking.
Agentcis helps your counselors to take their PERFORMANCE to new heights!