Leads are the most important aspect of any business, and no different for an education and migration business. However, getting leads is not enough if you can’t nurture the leads to become your paying customers. Everybody wants paying customers but not everybody can understand how to turn their leads into paying customers. So, here are a few tips on how you can do that.
Reach out your leads immediately
You may have collected leads from your offline marketing, online marketing, or referrals. Whatever it may be, make sure to contact them immediately once you have collected the leads. Because if you miss to contact them, the leads will lose interest in you, and will basically forget that they have contacted you. This is a loss of your marketing efforts as well as a loss of business deals. And if your promptness towards the potential client can make them feel valued and open up a business deal, why not?
With advanced CRM like Agentcis, you can manage your leads by channelizing multiple platforms for collecting leads in one system and assigning dedicated counselors through the system itself.
Send Appointment Reminders
Once your prospect has an initial conversation with you, make sure to send an appointment reminder at least one day prior to the meeting. Mention the date, time, and location. This way, you can again show your professionalism and create a good first impression even before the first meeting.
Agentcis users can create appointments and schedule them within the app. Appointment notifications will be sent to the users whenever they log in.
Make Exceptional First Impression
First impressions really matter! Attire and body language can make the difference in winning or losing the prospect. The attire must be professional, neat, and tidy while the body language should be warm and inviting. Also, make sure your office and meeting rooms are clean and the items well placed, without any clutter. This will help an educational consulting firm stand out from the rest of the crowd.
After your first interaction with your client, make sure to send a follow-up mail or message. The follow-up may include any important information, documents, or simply a note of gratitude. Such small gestures will have a lasting impact on your client. However, this should not be intrusive and annoying for the potential client or give the impression that you are desperate for the business. It must be subtle and part of your regular service. Think of a creative way to do so and be clear on what you are trying to achieve. For instance, it could be in the form of updating the prospect of a new policy or a minor detail you may have missed, during the meeting.
Every client wants a trustworthy service from a counsellor as the migrating decision is life-changing and comes with a huge financial burden as well. So, before even trying your service, how will a client trust your business? You can build trust by showing your professionalism towards the client. Many small things add up in showing your professionalism. Even tiny gestures like a timely response, respecting their queries and replying honestly, understanding their needs, being patient, and so-on. Besides that, let them know about your strong USPs such as your tie-ups with trusted universities, certifications, your success stories, and much more. These things will help you build trust to convert them into your paying customers.
In the end, leads can turn into your customers only when you can show them that you can actually deliver what they need and not only serve what you want to. It’s about the trust and your initial response towards them. Thus, nurture your leads well so that it will nurture your business to grow well.