A sub-processor is a third party data processor engaged by Capsule, including entities from within the group, who has or potentially will have access to or process Service Data (which may contain Personal Data). Further information can be found in the Data Processing Agreement.
Capsule uses the following sub-processors to provide infrastructure and services to assist it in providing the Capsule Services.
Amazon Web Services, Inc
Amazon Web Services (AWS) provides the primary infrastructure used by the Processor to host Service Data submitted to the Services
Google provides email services used by the Processor to facilitate support and other communication with customers
Crisp is the Chat and Support provider the Processor uses to respond to customer support queries
SendGrid is an email sending service the Processor relies on as a backup service provider for sending emails from the Service