Data security

Protecting your data is our number one priority. We have taken it to our heart and have invested in one of the most secure cloud database, the AWS server. The server is also trusted by organizations like NASA, Netflix, Airbnb, Unilever and many others.

Physical Security

The systems are managed by Amazon Web Services and are hosted in the Federal Information Security Management Act (FISMA) and ISO 27001 Certified data centers.

The data centers are equipped with video surveillance, intrusion detection system and onsite security staff. Physical access is closely controlled.

Authorised staff must pass two-factor authentication. They are logged and audited routinely.

Learn more at https://aws.amazon.com/security

System and Operational Security

The security policies and procedures are continually reviewed as part of AWS SSAE16 Type II audit process.

The system access is logged and tracked for auditing. For protection, the systems are regularly tested, improved and fixed.

AWS provides data backup which protects you from loss of data. Firewall prohibits unauthorized access to the system.

The intrusion detection system provides an extra layer of protection.

Credit Card Safety

When you use your credit card to purchase Agentcis subscription, your data is not transmitted nor stored on our systems. We rely on Stripe which is certified to PCI Service Provider Level 1. You can view Stripe’s security details here:
https://stripe.com/docs/security

Product Security Practices

New features and design changes go through strict testing from our Quality Assurance (QA) team before it is released. In addition, our code is audited with automated static analysis software, tested, and manually peer-reviewed before being deployed to production. The QA team works closely with the development teams to rectify any additional security concerns that may arise during development.

Data Confidentiality

We take data confidentiality very seriously. The data you enter in the system gets directly uploaded to the AWS server itself. We have also installed SSL Certificate into the system, so your data is encrypted and protected. You do not need to be worried about the confidentiality of your data at all. In fact, we here in Agentcis also will not be able to view or edit your data. However, if you require our support, only then can certain authorized people access your data with your consent and approval.

Not only is your data protected from external threat, but Agentcis allows users access data according to their roles and access level. This way you can maintain the confidentiality of your agency.

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